Withdraw from Exchange Wallets

This article explains how to withdraw assets from an Exchange Wallet. In this context, a withdrawal refers to transferring assets from an Exchange Wallet to another wallet created on the Cobo Portal or an external address.

Only Exchange Wallets (Main Account) with a trading account type of Spot or Fund support withdrawals. To withdraw assets from an Exchange Wallet (Sub Account), you must first transfer the assets from the Sub Account to the associated Main Account, and then withdraw from the Main Account. To learn more about transfers between the Sub Accounts and associated Main Accounts and transfers between trading accounts, see Transfer Within an Exchange Wallet.

For the list of exchanges supported by Cobo Portal, refer to Supported exchanges.

Prerequisites

• You have successfully linked an exchange account to your Exchange Wallet.
• It is highly recommended that you set up an off-chain transaction policy for your Exchange Wallet.
• Your Exchange Wallet has sufficient balance.

Steps

1. Log in to Cobo Portal.

2. Click the wallet icon and then select Exchange Wallets.

3. Click the Exchange Wallet (Main Account) that you want to withdraw from.

4. On the wallet details page, find the Spot or Fund trading account for your desired asset type, and click the withdraw icon in the Actions column.

   You can also initiate a withdrawal by clicking the transfer icon in the main menu to display the Transfer dialog.

5. In the From section, select the Exchange Wallet from which you want to transfer assets.

   If the Exchange Wallet you want is not selectable, it means the currently selected asset type is not supported. Please try selecting a different asset type.

6. Select a To address from your Address Book or your wallets on Cobo Portal, or manually enter an address.

   • Address Book: Only addresses associated with the blockchain network of the selected token will be listed.
   • My Wallets: Select a wallet type and then click on the specific wallet you would like to transfer to.

7. Enter the transfer amount.

8. Review the transaction cost.

9. (Optional) Add a transaction category and description to identify this transfer more easily.

   • For Category, either create a new category or select from existing ones. Each transfer can be associated with a maximum of 5 categories. Note that once a category is added, it cannot be edited or deleted. Currently, Cobo Portal allows the creation of up to 200 categories.
     • To view the categories under your organization, click the profile icon in the bottom left corner, then select Organization > Transaction Categories.
   • For Description, add a description with a maximum limit of 100 characters.

10. Click Submit.

11. Approve the request on your Cobo Guard.

If the destination address is neither an address in your Address Book nor any of your Cobo wallets, you will be prompted to add the address to your Address Book.

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