Applicable to: Exchange Wallets If you canโt connect an exchange account, make sure youโve completed the following steps and try again:Documentation Index
Fetch the complete documentation index at: https://manuals.cobo.com/llms.txt
Use this file to discover all available pages before exploring further.
- Add Cobo IPs (
18.177.234.7and18.180.16.190) to the whitelist in your exchange API settings, and ensure you select the correct API key type and permissions. - Ensure the API Key, API Secret, and passphrase are correct.
- Ensure your exchange account is active and has no pending KYC or other issues.
- Verify your internet connection is stable.
- Confirm the exchange system or service is not experiencing incidents or maintenance.
